FAQs

A round up of the most commonly asked questions about the weekend.

 How do I make a booking?

Tickets for Escape To The Countryside 2017 are on sale now. BOOK HERE

What is the process?

1. Reserve your place – Tickets go on sale in March 2017 BOOK HERE
2. Receive an automated email containing payment details
3. Pay by bank transfer
4. Receive the confirmation details email
5. Start packing your camping gear, see our Essentials page for tips
6. Arrive on Friday 4th August from 1pm for an amazing weekend escape!

What happens after I reserve a place?

After you have booked, you will be sent an email containing the payment options. Your place is confirmed once payment has been received by bank transfer. Upon confirmation, you will receive a further email containing your booking confirmation.

What are the accessibility arrangements?

We are open to discussing any questions you may have regarding your physical access to the spaces. Please let us know about your requirements and we will aim to accommodate you as far as we possibly can.

What do we need to bring?

If you are camping then you need to bring your own tent and camping equipment. See our Essentials page for tips on what to pack. See the glamping page for information about what is included with a glamping booking.

Can I cancel?

If you wish to cancel your booking, please do so within four weeks of booking to receive a full refund. In the event of any cancellation outside of this window, we must be informed at least three weeks before the event is due to take place. We will pay back your money minus an administration charge of £75 for campers and £150 for glamping bookings. Refunds will not be available for cancellations within the last three weeks prior to the event.  We reserve the right to cancel the event at any time, in which case all monies paid will be refunded.

Can I drop my children off for the weekend?

No, this is a family event and children must be accompanied by an adult for the whole weekend.  Yoghurt Rooms and Escape to the Countryside do not take responsibility for any participants over the weekend.  It is the responsibility of parents to look after their children whilst on site. Please be aware that we are a working farm with animals, machinery and unfenced ponds, children need to be supervised at all times. Involvement in the weekend is entirely at your own risk.

What about food?

Escapers are welcome to bring any food with them.  We will be lighting the BBQs on Friday evening and serving a delicious feast for all Escapers, included in the ticket price.  On Saturday local suppliers will be on site selling their delicious grub throughout the day. All other meals should be covered by yourselves, but don’t worry if you run out, there will be a tuck shop with sweet treats on site and supermarkets are in nearby East Grinstead (10 minute drive) if you need to stock up. Please be aware that there are no cash dispensing facilities on site, please bring cash with you.

What if it rains?

The event will go ahead regardless of the great british weather.  We have plenty of indoor space and shelters around the farm so, as far as possible, activities will be unaffected by the odd downpour.

Can we bring our dog?

Please contact us if you would like to discuss bringing your best loved pet along.

Can we come for part of the weekend?

Yes! Saturday day tickets will be on sale in June 2017.